SupportNinja
Showing the world a better way to outsource.
outsourcing • customer support • customer experience • back-office support • lead generation
1001 - 5000
💰 Private Equity Round on 2021-02
Bilingual Spanish Customer Service Representative
June 1
SupportNinja
Showing the world a better way to outsource.
outsourcing • customer support • customer experience • back-office support • lead generation
1001 - 5000
💰 Private Equity Round on 2021-02
Description
• Handle incoming customer inquiries via phone, email, or chat • Resolve customer issues promptly and professionally • Provide accurate information about products and services • Follow up with customers to ensure resolution • Continuously improve knowledge through training • Collaborate with other departments as needed • Maintain positive attitude towards customers and colleagues • Adhere to company policies and procedures • Meet or exceed performance targets • Perform other duties as assigned
Requirements
• High school diploma or equivalent • At least 1 year experience in a customer service role • Professional proficiency in Spanish and English • Good communication skills • Proficient in using computers and software applications • Ability to work independently and as part of a team
Benefits
• Employee Focused culture • Opportunities for continuous learning • Competitive salary and benefits package • Positive and professional work environment
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