SupportYourApp
Customer Service Outsourcing • Inbound Services • Online chat outsourcing • Back Office Support • 24/7 Support Outsourcing Services
1001 - 5000
💰 Venture Round on 2017-10
Customer Support Consultant
Yesterday
SupportYourApp
Customer Service Outsourcing • Inbound Services • Online chat outsourcing • Back Office Support • 24/7 Support Outsourcing Services
1001 - 5000
💰 Venture Round on 2017-10
Description
Passionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes 💛 What You Will Do: Providing exceptional customer and technical support via calls, emails, and chats Gathering required technical information to ensure resolution of complex cases Working with cross-functional teams Meet team KPIs Ensure customers' satisfaction Securely work with customers’ sensitive information
Requirements
Excellent German and English Ability to work collaboratively in a team Independent and proactive approach to work Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Benefits
Flexible schedule: Friday to Sunday, along with two flexible days during the week, 9 AM–5 PM, CET Opportunity to work fully remotely Inclusive international environment Compensation in USD Good bonuses for referring friends Paid intensive training and probation Work-life balance Responsive management interested in your growth and long-lasting cooperation Greenhouse conditions for self-development
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