Community Moderator
Yesterday
Description
• Moderate and ensure that the rules of our various social platforms are followed. • Manage Discord/Telegram channels and execute community initiatives • Pleasantly engage with users and ensure a productive active environment. • Troubleshoot and assist with bots, integrations, and other technical dependencies for Discord/Telegram. • Engage in building camaraderie with our user base by having genuine interactions with people. • Provide community support through Discord/Telegram • Provide support through a support ticketing system for various products.
Requirements
• Experience building and managing communities • Experience engaging with Web3 communities • Experience setting up Discord/Telegram bots • Experience in customer service/success • Excellent written and verbal communication skills • Ability to communicate effectively and be conscientious.
Benefits
• Competitive Compensation: We offer competitive compensation packages aligned with market standards. • Work-Life Balance: Eligible team members have access to flexible paid time off, sick leave, and other time-off options, adjusted in line with local regulations. • National Holidays: We recognize national holidays specific to each team member’s country and provide paid leave in accordance with local guidelines. • Health Benefits: Comprehensive health coverage options, including medical, dental, and vision benefits, are available to full-time employees where applicable.
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