Sutherland
Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.
IT Services • Technology • Healthcare • Banking and Financial Services • Insurance
10,000+ employees
Founded 1986
🤝 B2B
🤖 Artificial Intelligence
☁️ SaaS
💰 $300M Secondary Market on 2014-10
Customer Service and Sales Specialist, German
October 6, 2024
Sutherland
Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.
IT Services • Technology • Healthcare • Banking and Financial Services • Insurance
10,000+ employees
Founded 1986
🤝 B2B
🤖 Artificial Intelligence
☁️ SaaS
💰 $300M Secondary Market on 2014-10
📋 Description
• Handling incoming customer inquiries for the leading European telecom provider • Focusing on selling additional services and products • Providing quick and friendly responses to customer concerns • Analytical problem-solving and prioritization skills
🎯 Requirements
• Excellent German language skills (B2H / C1) • A passion for helping customers and contributing to team success • Analytical thinking and self-motivation • BPO/Call Center experience is an advantage
🏖️ Benefits
• Long-term job security with a permanent contract • Attractive compensation package with unlimited monthly bonus • Additional health and life insurance • 24 days of paid annual leave, including 3 wellness days • Flexible part-time work models • 1.5 hours of paid breaks per day • Transportation allowance • Meal vouchers • Paid sales training and individual coaching • Clear career path within the company • Free coffee beverages and regular employee events • Modern work environment with great office facilities • Digital employee services • Employee assistance program • Employee discount portal • Employee referral program • Rewards and recognition program • Relocation package for newcomers • Multisport card • Internal learning and development portals • Employee engagement events • Gift for birth or adoption • Corporate social responsibility events • Access to global business expertise
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