Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.
IT Services • Technology • Healthcare • Banking and Financial Services • Insurance
10,000+ employees
Founded 1986
🤝 B2B
🤖 Artificial Intelligence
☁️ SaaS
💰 $300M Secondary Market on 2014-10
Yesterday
Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.
IT Services • Technology • Healthcare • Banking and Financial Services • Insurance
10,000+ employees
Founded 1986
🤝 B2B
🤖 Artificial Intelligence
☁️ SaaS
💰 $300M Secondary Market on 2014-10
• Collaborate with cross-departmental enterprise stakeholders to design and develop comprehensive architectural solutions. • Develop and maintain architecture frameworks that integrate various technologies including AEM, Angular, Java, Oracle and PL/SQL Databases, and Oracle BRM. • Design and build the architecture and architectural roadmap, including L3 diagrams, for any software being rolled out by the development teams. • Work with all levels of business units to understand business problems and initiatives in preparation of AOP (Annual Operating Plan) and Regional BSS Domain Architectural Strategy with proper risk management. • Work closely with different technical groups, SMEs, and project architects to fulfill end-to-end solution objectives. • Ensure the overall architecture and design strategy is built around the efficiency and effectiveness of proposed solutions. • Provide end-to-end solution design on key projects and critical change requests that are integral to meet business needs and growth. • Ensure the scalability, security, and performance of the architectural solutions. • Lead the evaluation and selection of new technologies and tools to enhance the existing ecosystem. • Help troubleshoot and resolve architectural issues and provide guidance on best practices. • Perform root cause analysis for production issues and come up with solutions that will prevent them from happening in the future. • Participate and contribute to grooming technical user stories. • Mentor and coach junior members of the software development team on software design best practices.
• Bachelor’s degree in Telecommunications, Computer Science, or IT with 10+ years of technical experience in Telecommunications. • At least 8+ years of experience in enterprise architecture. • 7+ years of Telco architecture and design management experience, with specific experience and expertise in corporate and core services. • Extensive experience with AEM, Angular, Java, Oracle and PL/SQL Databases, and Oracle BRM. • Experience working in an Agile environment: Scrum and Kanban. • Strong ability to collaborate with business units, stakeholders, and BSS team members. • Good understanding of: • Security protocols. • IT Governance. • Data modeling and normalization. • Performance tuning and optimization. • Enterprise Programming. • Commercial aspects of application support and development.
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