Senior Technical Account Manager - Penetration Testing

September 27

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Synack, Inc.

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Security Testing • Cybersecurity • Penetration Testing • Vulnerability Management

201 - 500

Description

• Synack’s Penetration Testing as a Service platform manages customers’ attack surfaces by discovering new assets, pentesting for critical vulnerabilities and gaining visibility into the root causes of security risks. • The Senior Technical Account Manager (TAM) serves as a technical advisor and advocate, helping customers achieve maximum value from our product and services. • Develop the scope and rules of engagement of penetration tests, and direct researchers to effective testing. • Use consultative communication skills to gather requirements, understand customer needs, and influence stakeholders. • Partner with internal teams to determine, develop, and analyze the client’s assets including their security program and existing vulnerability programs. • Provide technical SME expertise to internal stakeholders and the client on their strategic goals and testing requirements.

Requirements

• At least 5-7 years of technical account management, technical project management, and/or customer success experience in the Cyber Security Industry or Technology Industry • Experience with vulnerability discovery management, risk management frameworks and associated business workflows, and remediation • Experience with scripting languages (e.g. Python, Bash, Basic SQL) and developing scripted solutions to problems • A knack for explaining technical concepts to a non-technical audience • Relevant industry certifications in cybersecurity and/or security management such as, Security+, CISSP, CISA • Excellent time management, multi-tasking, and prioritization skills as well as the ability to manage multiple concurrent projects • Customer-centric mindset with a focus on delivering value • Proactive and solution-oriented approach to addressing client challenges • Ability to think strategically and provide innovative solutions • Excellent verbal and written communication skills • Candidates must be US citizens

Benefits

• The compensation package may include equity and benefits. • For more details about our benefits, please see here.