Senior Technical Account Manager - Penetration Testing

September 27, 2024

Apply Now

Receive Emails with Similar Jobs

Synack, Inc.

WebsiteLinkedInAll Job Openings

Synack is the premier security testing platform harnessing a vetted community of the world’s most talented security researchers to deliver continuous penetration testing and vulnerability management. We help our customers build and augment their security testing capabilities and capacity to deliver transformational results—better than traditional pentesting methods. We are committed to reducing cybersecurity risk for our customers by bridging the cybersecurity talent gap and giving organizations on-demand access to the most trusted network of researchers in a secure way, all on one platform.

Security Testing • Cybersecurity • Penetration Testing • Vulnerability Management

201 - 500 employees

📋 Description

• Synack’s Penetration Testing as a Service platform manages customers’ attack surfaces by discovering new assets, pentesting for critical vulnerabilities and gaining visibility into the root causes of security risks. • The Senior Technical Account Manager (TAM) serves as a technical advisor and advocate, helping customers achieve maximum value from our product and services. • Develop the scope and rules of engagement of penetration tests, and direct researchers to effective testing. • Use consultative communication skills to gather requirements, understand customer needs, and influence stakeholders. • Partner with internal teams to determine, develop, and analyze the client’s assets including their security program and existing vulnerability programs. • Provide technical SME expertise to internal stakeholders and the client on their strategic goals and testing requirements.

🎯 Requirements

• At least 5-7 years of technical account management, technical project management, and/or customer success experience in the Cyber Security Industry or Technology Industry • Experience with vulnerability discovery management, risk management frameworks and associated business workflows, and remediation • Experience with scripting languages (e.g. Python, Bash, Basic SQL) and developing scripted solutions to problems • A knack for explaining technical concepts to a non-technical audience • Relevant industry certifications in cybersecurity and/or security management such as, Security+, CISSP, CISA • Excellent time management, multi-tasking, and prioritization skills as well as the ability to manage multiple concurrent projects • Customer-centric mindset with a focus on delivering value • Proactive and solution-oriented approach to addressing client challenges • Ability to think strategically and provide innovative solutions • Excellent verbal and written communication skills • Candidates must be US citizens

🏖️ Benefits

• The compensation package may include equity and benefits. • For more details about our benefits, please see here.