Technical Writer

8 hours ago

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T5 Data Centers

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T5 Data Centers is a leading provider of enterprise and hyperscale data center solutions, offering custom-built facilities tailored to specific business needs. The company focuses on owner services, facility management, and construction services, with a strong emphasis on sustainability and renewable energy. T5 is dedicated to ensuring persistent availability with a 100% uptime guarantee, providing seamless operations for mission-critical data handling. With expertise in high-performance computing, T5's solutions are designed for optimal security, scalability, and efficiency, supporting advanced AI workloads and fast performance. Since 2008, T5 Data Centers has been trusted by major organizations to manage and operate their data infrastructures while maintaining excellence in data center infrastructure management.

sustainability • construction • build-to-suit • smart hands • enterprise data center

201 - 500 employees

🏢 Enterprise

📡 Telecommunications

☁️ SaaS

💰 Debt Financing on 2016-01

📋 Description

• The Technical Writer is responsible for writing instruction manuals, guides and other kinds of supporting documentation for data center operations. • The Technical Writer is responsible for authoring and illustrating well written content which presents applications in a clear and concise manner as easy-to-use. • When preparing documentation and standardizing content, the Technical Writer will collaborate with management and support personnel. • Learn complex concepts and communicate the information in a way that is engaging and understood by the target audience. • Collaborate and consult with team members to develop and execute content. • Proficient with all required Mission Critical Operation’s standards, policies, and processes. • Develop a deep understanding of internal and external users and their learning needs. • Understanding of proper day-to-day operations and how systems act interdependently, and proficient in client processes, local site/campus procedures, and critical equipment operation/failure mitigation steps. • Create end user documentation such as SOPs, training manuals and how-to guides for the non-technical user. • Make manuals, guides, procedures, and other supporting documentation easy-to-use by presenting them in a clear and concise manner. • Act as an editor to prepare review, revise, and maintain technical documents ensuring consistency in documentation. • Gather and analyze technical and product information from various sources to document new or changing functionality. • Maintain a library of application documentation, cataloging it for internal and/or external use. • Prepare and author various internal communication efforts as requested. • Complete other such duties assigned by T5FM management.

🎯 Requirements

• High school degree, required • Prior military or technical school training, preferred • 1-3+ years’ experience in Mission Critical Environments, preferred • Electrical or mechanical licensure, preferred