Tablet Command - Incident Response and Management
Software for emergency responders • Emergency response data capture • Security Information and Event Management • Common operating picture
11 - 50
💰 $315k Venture Round on 2017-11
Product Support Specialist - U.S. West Coast Region
6 days ago
Tablet Command - Incident Response and Management
Software for emergency responders • Emergency response data capture • Security Information and Event Management • Common operating picture
11 - 50
💰 $315k Venture Round on 2017-11
Description
• Tablet Command is seeking an experienced Product Support Specialist in the west coast region (other than California) to join our team. • This role is a pre-sales and post-sales support role that bridges the gap between our technical solutions and fire service expertise. • The Product Support Specialist will be assigned to support regional account executives and regional account managers. • This role focuses on both pre-sales and post-sales support. • Pre-sales responsibilities include product demonstrations, technical product expertise, and applying fire-specific incident command/operational knowledge to demonstrate Tablet Command's value in fire settings. • Post-sales duties concentrate on training, onboarding, and customer success, ensuring effective product usage across TC Mobile, TC Pro, and TC Web platforms.
Requirements
• Existing power user of Tablet Command • Deep expertise in fire service with incident command experience • Strong technical aptitude • Excellent presentation and communication skills • Ability to travel for trade shows and events • Experience in training and customer support • Comfortable in a sales environment
Benefits
• The position offers a competitive compensation package including both base salary and a commission structure. • Choose a job that offers a work-life balance through a flexible work environment. • Enjoy the freedom to work from home when needed or adjust your schedule to fit your personal and/or professional commitments. • Tablet Command provides both remote and in office work options with flexible hours. • Tablet Command’s comprehensive benefits package includes eligibility for the employer-sponsored 401(k) plan for all employees. • Full-time employees have the opportunity to participate in: • Employer-sponsored medical, dental, and vision insurance plans to prioritize your well-being • Employer-sponsored life insurance and coverage for short-term and long-term disability to provide peace of mind • Generous PTO policy - 15 days annually for full-time employees
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