Product Support Specialist

6 days ago

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Tablet Command - Incident Response and Management

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Software for emergency responders • Emergency response data capture • Security Information and Event Management • Common operating picture

11 - 50

💰 $315k Venture Round on 2017-11

Description

•Tablet Command seeks a Product Support Specialist for pre-sales and post-sales support. •Role bridges technical solutions and fire service expertise. •Ideal candidates combine fire service knowledge with technical proficiency in Tablet Command's products. •Responsibilities include product demonstrations, onboarding, and training for customers. •Participate in trade shows and customer success initiatives.

Requirements

•Existing power user of Tablet Command •Deep expertise in fire service with incident command experience •Strong technical aptitude •Excellent presentation and communication skills •Ability to travel for trade shows and events •Experience in training and customer support •Comfortable in a sales environment

Benefits

•The position offers a competitive compensation package including both base salary and a commission structure. •Choose a job that offers a work-life balance through a flexible work environment. •Enjoy the freedom to work from home when needed or adjust your schedule to fit your personal and/or professional commitments. •Tablet Command provides both remote and in office work options with flexible hours. •Tablet Command’s comprehensive benefits package includes eligibility for the employer-sponsored 401(k) plan for all employees. •Employer-sponsored medical, dental, and vision insurance plans to prioritize your well-being. •Employer-sponsored life insurance and coverage for short-term and long-term disability to provide peace of mind. •Generous PTO policy - 15 days annually for full-time employees.