3 days ago
•The client is a fast-growing group of global marketing brands focused on future thinking, AI, and innovation. •Multichannel Account Managers are relationship-focused, client services heroes who put the client first. •Onboard new clients and nurture those relationships, ensuring clients receive exceptional service. •Evaluate campaign performance based on KPIs and report confidently to client stakeholders. •Flag any concerns with account performance and troubleshoot alongside the Head of Strategy. •Work cross-departmentally to align campaign strategies and goals on multichannel clients.
•4+ years as an agency-side marketing account manager •Comfortable setting up or taking over client account teams and ensuring that deliverables stay on track •Excellent oral communications skills •Very strong written communication skills and email comms skills •Strong experience producing reports and explaining them to clients •Happy to chat on the phone, comfortable calling clients •Well-organised and efficient, good time management and prioritisation skills •Team player who likes to work in a dynamic environment and collaborate across teams
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