Microsoft, SAP, and general IT recruiters | Talent Acquisition Worldwide | Recruitment Outsourcing
IT recruitment • SAP recruitment • Salesforce recruitment • Microsoft Dynamics recruitment • International recruitment
11 - 50
July 24
Microsoft, SAP, and general IT recruiters | Talent Acquisition Worldwide | Recruitment Outsourcing
IT recruitment • SAP recruitment • Salesforce recruitment • Microsoft Dynamics recruitment • International recruitment
11 - 50
• Troubleshot, configure, and maintain SD-WAN infrastructure and services. • Monitor network performance, identify bottlenecks, and implement enhancements. • Provide advanced troubleshooting and problem resolution for SD-WAN environments. • Lead network projects, including firmware, patches, vulnerabilities, and documentation. • Serve as the highest point of technical escalation for network issues. • Perform root cause analysis for complex network problems and develop permanent solutions. • Collaborate with Tier 1 and 2 technicians, providing mentorship and guidance. • Provide essential support to voice and data customers, ensuring prompt and effective service delivery. • Assist in diagnosing and resolving basic wireline and wireless service issues by collaborating with internal and external resources. • Coordinate with vendors, stakeholders, and other teams to ensure successful outcomes. • Document all support activities accurately within the ticketing system. • Assist in coordinating remote field engineer dispatches and provided support during on-site visits. • Assist in managing tickets within support queues, adhering to established processes, SLAs/SLOs/KPIs. • Support change requests and assist in troubleshooting customer configurations. • Prioritize tasks effectively and demonstrate attention to detail in day-to-day responsibilities. • Conduct regular security audits and participate in security incident response activities.
• Excellent English Communication skills (Written and verbal). • Extensive experience with SD-WAN technologies and solutions. • Strong understanding of network infrastructure, including routers, switches, firewalls, and VPNs. • Ability to work on rotating shifts and on-call rotations. • Minimum of 5 years of experience in a network operations center or similar environment. • Good understanding of IP and Optical networks including IPv4, IPv6, BGP, ISIS, OSPF, MPLS, VLANS, Ethernet, DWDM, SDH, Dark Fiber, DNS, SNMP, and IPSec. • Experience of shift work 24x7x365. • Ability to work independently and as part of a team. • Strong communication and interpersonal skills. • Experience with cloud services (AWS, Azure, GCP) and networking capabilities.
Apply NowJuly 23
201 - 500
Support administrative functions and manage grant lifecycle to halt petrochemical buildout.
July 23
51 - 200
Support Ethereum by automating infrastructure and collaborating with core developers.
July 23
51 - 200
Ensure successful delivery coordination and excellent customer support for a tech start-up.
July 20
501 - 1000
Oversee client ad campaigns' planning, implementation, and optimization for Discord's gaming business.
🇺🇸 United States – Remote
💵 $173.3k - $190.7k / year
💰 $12G Venture Round on 2022-03
⏰ Full Time
🟡 Mid-level
🟠 Senior
⚙️ Operations
🗽 H1B Visa Sponsor
July 18
51 - 200
Drive effectiveness and efficiency of CX operations in SaaS payments fintech environment.