Marketing Operations Manager

April 11

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Talkiatry

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Talkiatry is a virtual mental health care provider offering online psychiatry services. It specializes in the diagnosis and treatment of various mental health conditions including anxiety, ADHD, bipolar disorder, depression, OCD, PTSD, and more. With a large team of expert psychiatrists, Talkiatry provides virtual visits that are covered by insurance, making mental health care more accessible. Patients can complete an online assessment to connect with a psychiatrist and receive personalized treatment plans, which may include medication and supportive therapy. Talkiatry aims to ease access to mental health care through flexible scheduling and personalized care, supporting over 175,000 people to date.

501 - 1000 employees

⚕️ Healthcare Insurance

📡 Telecommunications

🧘 Wellness

📋 Description

• We are seeking an experienced and detail-oriented Marketing Operations Manager with a strong focus on lifecycle marketing to join the team at Talkiatry. • You’ll manage and optimize the marketing tech stack that powers our lifecycle initiatives, including automation platforms, CRM integrations, and data tracking systems. • In addition, you'll play a key role in running A/B tests and performance experiments that improve conversion, engagement, and retention—helping to refine the end-to-end patient experience. • As the Marketing Operations Manager, you’ll be instrumental in turning data into action, optimizing every lifecycle touchpoint, and helping more patients access the care they need. • Talkiatry transforms psychiatry with accessible, human, and responsible care. • 60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome.

🎯 Requirements

• Bachelors degree in Marketing, Business, or a relevant experience • 3-5 years of experience in marketing/campaign operations or related roles • Proficiency with Iterable, Marketo, Pardot or similar tools • Proven ability to work cross functionally with both business and technical stakeholders, while communicating insights effectively. • Strong understanding of digital marketing and strategies • Strong ability to problem solve with an eye for detail • Ability to manage time effectively, prioritize tasks, and meet deadlines in a fast-paced environment • Passionate about improving the digital experience for patients.

🏖️ Benefits

• Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care • Collaborative environment: be part of building something from the ground up at a fast-paced startup • Flexible location: work where you want to, either remotely across the U.S. or from our HQ in NYC • Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! • Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands • It all comes back to care: we’re a mental health company, and we put our team’s well-being first