Oversight Manager - Financial Services

5 days ago

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Target Group

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Business Process Management • outsourced loan servicing • Lending Software • Business Transformation • Business Process Outsourcing

1001 - 5000

Description

•Target Group are a leading business services provider in lending, investments and insurance •At Target, we give you the opportunity to make a difference •If you are up for a challenge and are willing to work hard, working with us will give you a fulfilling and varied career •We currently have a rare and exciting opportunity for an Oversight Manager •Successful delivery of this role ensures that our team are engaged, perform to the best of their abilities and that we meet expectations of our clients and customers •You will be a champion of change, ensuring we remain compliant at all times in a challenging regulatory environment •Responsibility for ensuring and demonstrating on-going compliance with our regulatory responsibilities •Evaluating and assessing supplier performance against our policies and regulatory guidelines •Communicating updates to the business, as well as Exco members - bringing to life data and metrics •Conducting oversight of the mortgage underwriting team on the lending decisions made •Making key decisions - ensuring they are not only compliant but enable our customers to achieve their own financial objectives •Ensuring delivery of the annual oversight plan, highlighting risks, as well as contributing to improvements •Attending and contributing to relevant governance sessions •Tracking performance and budget against SLA's •Direct line management responsibilities for the Oversight team

Requirements

•In depth knowledge and understanding of applicable regulation to ensure adherence to regulatory requirements, including those that affect interactions with customers. •Understanding of Lender of Record regulatory requirements and obligations •Underwriting / origination experience with a Lender or packager •Demonstrable Oversight Management experience in a Financial Services or related servicing organisation •Comprehensive understanding of secured first and second charge collections for FSMA & non FSMA regulated business •FSMA regulation relating to mortgage lending, In particular: MCOB 4, 5, 11 ,Principle 6, •FSMA regulation relation to mortgage arrears, specifically MCOB 13 •Professional qualification e.g CeMAP, FPC (Desirable) •Demonstrable experience in an outsourced operation (Desirable) •An experienced People Manager •Able to build positive relationships at all levels both internally and externally •Able to show a high level of operational awareness •Able to operate in a complex, demanding environment and prioritise effectively •A good communicator, both verbally and in writing •Able to show a high desire to meet and exceed client and customer service expectations •Able to proactively look for solutions to problems

Benefits

•30 days holiday plus bank holidays •Defined Pension Contribution Scheme (Employer matched up to 6%) •Employee Discount Scheme, access to discounts and offers across 100s of leading retailers. •Company Paid Private Medical Insurance (benefit in kind) •Group Life Assurance •Group Income Protection •Annual Pay Review •Discretionary Annual Bonus Scheme •Help@Hand – Confidential access to health and wellbeing support to include Employee Assistance Program •Free Flu Vaccinations, Eye Tests and employer contribution towards glasses •Recognition Scheme •Free Mortgage Advice and Support •Salary Sacrifice Pension Scheme •Technology Buying Scheme (Salary Sacrifice) •Critical Illness Cover •Dental Insurance •Gym Flex - discounted annual gym/health club memberships •Taste Cards / Gourmet Cards •RAC Breakdown Cover •Charitable Payroll Giving •Cycle to work Scheme (Salary Sacrifice) •Health Cash Plan