Customer Support Advocate - German Speaking

August 30

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TaskRabbit

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Revolutionizing Everyday Work

Mobile technologies • Location based platforms • Social Graph API

201 - 500

💰 Secondary Market on 2015-07

Description

• As a Customer Service Advocate at Taskrabbit, you will embody our core competencies, creating a seamless and exceptional experience for every individual, be it a Client, Tasker, or Partner. • Your approach is customer-obsessed, recognising the intrinsic value of each person and understanding that our business success is rooted in how we prioritise and treat everyone. • You champion customer satisfaction with a perfect blend of urgency and genuine care, always emphasizing a customer-centric approach.

Requirements

• Minimum of 1 year of experience in a customer service role. • Exceptional problem-solving skills, with the ability to navigate and resolve complex issues. • Strong sense of ownership and disciplined curiosity, driving proactive identification and implementation of effective resolutions. • Empathetic communication skills, with the ability to connect with customers on a personal level. • Demonstrated proficiency in communicating effectively and rapidly through both written and verbal channels. • Detail-oriented mindset with a commitment to delivering top-notch service. • Fluency in English and German is required. • Available full-time (40 hours / week). • Eligible to work in Poland, we will not support relocation for this position.

Benefits

• Taskrabbit offers US employees employer-paid health insurance and a 401k match with immediate vesting. • Taskrabbit offers EU employees medical insurance. • Generous and flexible time off with 2 company-wide closure weeks. • Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. • Benefits vary by country of employment.