Customer Support Advocate, Spanish Speaking

August 30

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TaskRabbit

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Revolutionizing Everyday Work

Mobile technologies • Location based platforms • Social Graph API

201 - 500

💰 Secondary Market on 2015-07

Description

• Create exceptional experiences for clients, Taskers, and partners • Champion customer satisfaction with urgency and genuine care • Understand customer needs through interactions and feedback • Spot trends in customer inquiries to anticipate needs • Demonstrate ownership in addressing customer concerns • Serve as a trusted resource for problem resolution

Requirements

• Minimum of 1 year of experience in a customer service role • Exceptional problem-solving skills • Strong sense of ownership and disciplined curiosity • Empathetic communication skills • Demonstrated proficiency in communicating effectively • Detail-oriented mindset • Fluency in English and Spanish is required • Available full-time (40 hours / week) • Eligible to work in Poland

Benefits

• Employer-paid health insurance • 401k match with immediate vesting • Medical insurance for EU employees • Generous and flexible time off with 2 company-wide closure weeks • Taskrabbit product stipends • Wellness + productivity + education stipends • IKEA discounts • Reproductive health support • Benefits vary by country of employment