Learning Experience Designer

September 16

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Omni-channel customer support • Customer acquisition • Back office • Customer retention • Offshoring

10,000+

💰 Private Equity Round on 2018-08

Description

• Responsible for creating engaging learning experiences • Provide thought leadership in instructional design strategies • Deliver learner-centered training solutions • Collaborate with teams to design and develop self-paced solutions • Evaluate effectiveness of training solutions • Identify training objectives and performance targets • Scope and outline training content • Build training curricula and lesson plans • Create knowledge and skills assessments • Continually improve knowledge and skills related to instructional design

Requirements

• Bachelor’s degree or equivalent • Degree in instructional design or related course • Master’s degree in instructional design, distance education, or educational technology (a plus) • 3-5 years experience designing training programs and developing training materials • 3-5 years experience conducting learning needs analyses • Knowledge of adult learning, instructional design, and evaluation principles • Experience defining measurable training goals and learning objectives • Ability to develop learning assessment strategies • Ability to work with courseware authoring tools (Adobe Captivate, Articulate Storyline) • Experience applying e-learning design principles using a learning management system (LMS) • Strong organizational and interpersonal skills

Benefits

• Competitive industry salaries • Comprehensive benefits packages • Commitment to a People First culture • Inclusive environment and positive community impact • Opportunities for internal mobility and professional growth