TaskUs
TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.
Omni-channel customer support • Customer acquisition • Back office • Customer retention • Offshoring
Senior Learning Experience Designer
October 15, 2024
TaskUs
TaskUs is a business process outsourcing company that provides digital transformation and technology services to various industries. They offer services including digital customer experience, trust and safety, learning as a service, sales outsourcing, and consulting. TaskUs also specializes in compliance and managing financial crimes, as well as offering AI and data services through their GenAI platform. The company is globally recognized for its high-performance teams, cutting-edge technology, and comprehensive solutions that support industries like entertainment and gaming, financial services, healthcare, social media, retail, and eCommerce.
Omni-channel customer support • Customer acquisition • Back office • Customer retention • Offshoring
📋 Description
• Provide thought leadership in instructional design strategies • Collaborate across functional teams to identify learning needs • Conduct robust learning needs analysis • Define and design effective learning strategies • Create, track, and maintain project plans
🎯 Requirements
• Bachelor's degree in Instructional Design or closely related course, or equivalent experience • 5 or more years designing learner-centered training programs and developing related training materials • 5 or more years conducting learning needs analyses to identify situations addressable by training solutions • Working knowledge of adult learning, instructional design, and evaluation principles and practices • Drafting measurable training goals and learning objectives (in all three learning domains) • Developing appropriate learning assessment strategies and instruments
🏖️ Benefits
• Competitive industry salaries • Comprehensive benefits packages • Internal mobility and professional growth
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