Enterprise Project Manager

February 19

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TCP Software

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TCP Software is a provider of automated time tracking and employee scheduling solutions designed to enhance accuracy and streamline operations for businesses across various sectors. Their products such as TimeClock Plus and Humanity focus on improving workforce management by reducing administrative burdens, ensuring compliance, and fostering a better employee experience. Serving over 18,000 customers, TCP Software offers specialized solutions tailored to distinct industries including education, government, healthcare, and retail.

Time & Attendance Software • Time & Attendance Hardware • Workforce Management • Leave Management • Substitute Management

501 - 1000 employees

Founded 1988

🤝 B2B

☁️ SaaS

📚 Education

💰 Private Equity Round on 2019-09

📋 Description

•As a Enterprise Project Manager you will: •Execution of multiple, simultaneous multiyear Enterprise Professional Services Projects for customers •Build detailed project plans, Gantts, and understand complex project documentation •Understanding of customer contracts as it applies to project deliverables and timelines •Ensure predictable, consistent, and successful project delivery •Schedule and lead internal and external video conference calls with Professional Services, Sales, Partner, and Customer stakeholders •Comprehend and articulate the TimeClock Plus solution in the context of the Customers’ use cases and workflows •Perform planning, analysis, coordination, and reporting activities to keep projects and tasks on schedule, updating the status •Track project progress, risks, blockers, and dependencies •Establish processes and tools that enhance team productivity and improve the customer experience •Create and manage project assets (e.g., project plans, communication plans, test plans, risk mitigation plans, and other project management and planning documents) according to requirements and needs. •Create and manage documentation, reporting (including government compliance), billing, travel, change management, and other requirements. •Identify necessary resources and align across multiple teams for assignment and management of individual tasks, in order to deliver the project on a budget and schedule that meets customer expectations. •Manage and track both business and technical deliverables, across Clients and internal teams. Ensure accurate reporting, including time-tracking and budget adherence. •Ensure successful project wrap-up and transition to ongoing Support, both in relation to the Client’s experience, and internal communication and documentation. •Keep key stakeholders informed of statuses and changes and escalate issues or misalignments throughout the business, as necessary. •Define and recommend processes and procedures to facilitate better service delivery to Engagement manager for Clients.

🎯 Requirements

•Bachelor’s Degree in a technical or quantitative discipline •A minimum of 5-8 years’ experience delivering successful implementations for SaaS clients, ideally with Enterprise level customers. •Analytical and problem-solving skills with the ability to multitask and manage multiple complex multiyear projects simultaneously •Ability to drive activity and influence people across the organization •Expertise facilitating meetings with complex, cross functional and distributed teams •Effectively skilled at oral and written communication, diplomacy, and organizing information •A team player who is calm under pressure, and effectively balances building strong working relationships while holding partners accountable to their commitments •Working knowledge of technical systems •Focused, strategic, and driven project manager with an organized and collaborative approach. •Curious by nature, enthusiastic problem solver, and strives to solve things in an efficient but also scalable way. •PMP preferred.

🏖️ Benefits

•Competitive Salary based on experience •20 Days of PTO (Paid Time Off) and 13 days of companywide holidays •8 hours to volunteer and impact the community •Comprehensive benefits (Health/Dental/Vision/ 401K) •Employee Choice Benefit