Client Success Manager

July 31

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TeamSnap

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51 - 200 employees

Founded 2009

☁️ SaaS

⚽ Sports

👥 B2C

💰 Debt Financing on 2022-12

Description

• As a member of our client success team, you will help project manage and execute our onsite and digital marketing campaigns from kickoff to completion. • Build strong and rewarding relationships with clients through onboarding and providing thought leadership during the management of all aspects of campaign execution. • You are the quarterback for all of your accounts and the clients trust you to make their campaigns a roaring success.

Requirements

• 1-2 years of Strong project management skills in a client facing role and the ability to manage and track a variety of moving pieces across 20+ client accounts • Preferred experience with onsite sponsorship activations • Critical thinking and analytical problem solving skills-experience with excel and/or data analysis is a plus • Ability to take raw data and make it into beautiful client-facing reports • A sense of urgency and motivation to exceed aggressive goals • Strong belief in proactive rather than reactive approach to handling clients and problems • Solid ability to handle tough conversations with business owners in a professional, solution-oriented manner • Excellent time management and organizational skills with the ability to track numerous details • Strong interpersonal communication (both verbal and written) • Display advertising experience working with GAM is a plus.

Benefits

• Unlimited PTO and paid parental leave for ALL parents (not just primary or secondary) • 100% premium coverage of medical/dental/vision for you and your family • 401K to help you invest for the future • $1,500 annual learning and development stipend • Travel to fun locations for all-company meetings and team events • Generous home office allowance to set you up for success • TeamSnap SWAG to our store upon starting and a $50 credit on every work anniversary thereafter • A monthly stipend reimbursement for health & wellness and so much more!