Associate Risk Operations Analyst

February 26

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Tebra

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Tebra is a comprehensive technology platform designed to streamline the operations of independent healthcare practices. It provides an all-in-one solution that optimizes practice efficiency by integrating electronic health records, revenue cycle management, and patient scheduling with over 130 healthcare systems. Tebra offers tools for practice growth, patient experience, care delivery, billing and payments, and data insights. The platform helps practices attract more patients, manage their reputation, enhance patient experience, and automate operations while ensuring full security and HIPAA compliance. Tebra is tailored for family medicine, pediatrics, primary care, and psychology specialties, enabling them to deliver better care, get paid faster, and gain deeper insights through data-driven practice management.

Practice Management • Practice Growth • Reputation Management • Patient Experience • Care Delivery

501 - 1000 employees

⚕️ Healthcare Insurance

☁️ SaaS

💰 Debt Financing on 2022-07

📋 Description

• We are looking for a hands-on experienced payment operations risk analyst for a brand new high growth FinTech SaaS team to solve real-world problems for healthcare providers around the country. • As an Associate Risk Operations Analyst, you will contribute and support merchant onboarding and underwriting, ongoing fraud monitoring and chargeback workflows with the established procedures and tools. • You will ensure compliance with regulatory and operational policies in support of our payment platform. • Our goal is to prevent payers, our customers, and our company from becoming victims of the growing payments fraud epidemic. • If you like solving tough problems, being part of a fun team, and are tenacious, we would like to hear from you.

🎯 Requirements

• Bachelor's degree or equivalent years of experience • Minimum 3 years of merchant underwriting, risk and fraud prevention and/or investigations experience in FinTech or financial services. • Experience utilizing payments industry verification tools to identify fraudulent applicants or suspect transactions and resolve alerts within SLAs • Experience decisioning based on data and in accordance with policies and procedures, and within industry best practices • Ability to maintain discretion and confidentiality with sensitive information • Data analysis skills using Microsoft Excel/Google Sheet and common industry data analytic, database, and open-source information systems. • Understanding of risk assessment, compliance requirements, and industry best practices specific to payment processing. • Understanding of card brand rules and regulations • Self starter with strong analytical skills and the ability to recognize and analyze emerging trends • Excellent written and verbal communication skills and strong interpersonal skills

🏖️ Benefits

• In addition to our healthcare benefits, we also offer amazing perks! • Need work from home basics? We offer a discount through Dell! • We also offer a number of resources to help you keep your mind and body healthy. • Check out obe Fitness or Gympass for a great workout, or LifeWorks Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.