Salesforce Implementation Consultant

November 20

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Tech Impact

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Nonprofits • Cloud Technology • Technology Support Services • npTech • NGO's

51 - 200 employees

Founded 2003

🤝 Non-profit

🌍 Social Impact

Description

• Collaborate with clients to understand their business needs, customize and deploy Salesforce instances. • Design and implement solutions within Salesforce for Nonprofits, provide ongoing support. • Work closely with web development partners on custom Salesforce integrations. • Conducting audits and evaluate existing instances prior to adoption in the support cycle. • Identify opportunities for improvement and recommend new features and functionalities. • Implement and support automation workflows to streamline business processes. • Integrate Salesforce with third-party applications to extend functionality. • Develop and deliver comprehensive training programs for administrators and end-users. • Document all configurations, processes, and procedures. • Provide ongoing support and guidance to ensure successful user adoption. • Quickly respond to and facilitate the completion of customer support requests. • Manage project timelines, budgets, and resources effectively.

Requirements

• Experience as a Salesforce Implementation Consultant or similar role. • Proven experience with Salesforce Cloud services. • Strong understanding of Salesforce configuration, customization, and automation. • Excellent communication, collaboration, and presentation skills. • Ability to manage multiple projects simultaneously and meet deadlines. • Experience with Salesforce for nonprofits. • Experience with data migration best practices. • Experience customizing and managing Experience Cloud/Communities, force.com, or other front-end experiences in Salesforce. • Experience or understanding working with web development partners on custom integrations with Salesforce. • Salesforce Trailblazer Badges or other certifications.

Benefits

• We pay 90% of associate and dependent medical benefits and cover your out-of-pocket medical expenses. • Paid Time Off - 15 days accrued in the first year. • 11 Paid Holidays. • IRA Matches up to 3% of gross salary. • Employer-paid life insurance benefit. • We offer both Remote and Hybrid positions. • Our organization allows everyone to learn and grow to make a difference.