Product Manager - Messaging

October 24

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Telnyx

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SIP Trunking • VoIP • Telephony Service • Carrier Grade Voice Services • cpaas

201 - 500

💰 $2.1M Seed Round on 2014-08

Description

• Telnyx messaging backend systems are complex. • Technical product manager must grasp system architecture, message flow, monitoring & alerting. • Gain a basic understanding of messaging specific protocols such as SMPP, MM7, MM4 & RCS. • Messaging services cover a wide breadth of business logic. • Awareness of evolving international telecommunications regulations and standards. • Act as subject matter expert for various industry led initiatives. • Lead charge in fighting spam and fraud using AI technologies. • Synthesize requirements from customers and internal stakeholders into coherent Product Requirement Documents. • Act as a point of escalation for internal customer facing organizations. • Translate company goals and customer insights into a team roadmap. • Perform technical discoveries and vetting on external integrations. • Break down large initiatives to deliver value quickly. • Extensively test the features before giving them to users. • Troubleshoot common service degradations.

Requirements

• A technical background through past experience or your degree/s and/or credentials. • Demonstrated ability to discover context when little is given or provided. • Demonstrated ability to break down a large problem and optimize solutions around incremental delivery. • Demonstrated ability to work with limited resources, juggle multiple projects, and switch priorities when the business requires. • Demonstrated ability to deal with crisis and incidents. • Demonstrated ability to navigate a relatively flat organization and interface with users, engineers, internal stakeholders, and executives.