Customer Services Representative I

2 days ago

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Tenet Healthcare

WebsiteLinkedInAll Job Openings

10,000+

💰 $2G Post-IPO Debt on 2022-05

Description

• Responsible for answering incoming calls from providers, health plan and members • Problem-solve and explain programs and procedures to callers • Answer/address claim payment questions with providers • Provide eligibility, benefits, claim, and referral status depending on the queue on which they serve • Assist in resolving issues for providers as they relate to claims, authorization and eligibility inquiries • A strong sense of responsibility for providing a great customer experience

Requirements

• 1-3 years of customer service experience in a call center and or health care environment preferred • High school degree or equivalent required, bachelor’s degree preferred

Benefits

• Medical, dental, vision, disability, and life insurance • Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked. • 401k with up to 6% employer match • 10 paid holidays per year • Health savings accounts, healthcare & dependent flexible spending accounts • Employee Assistance program, Employee discount program • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. • For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.