Patient Service Center Representative - Financial Clearance

December 4

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Tenet Healthcare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1967

⚕️ Healthcare Insurance

💰 $2G Post-IPO Debt on 2022-05

Description

• The Patient Service Center Representative II is responsible for creating a positive patient experience by accurately and efficiently handling the day-to-day operations relating to both Financial Clearance and Scheduling of a patient. • Completes both scheduling functions and registration functions with the patient for an upcoming visit during one call. • Responsible for timely scheduling, provide callers with important information related to their appointment. • Up to and including verifying patient demographic, insurance information and securing payment of patients financial liability. • Other duties as assigned based on departmental needs.

Requirements

• High school diploma or GED • Preferred: Two plus years of college (two years in a professional, customer service-driven environment may substitute for two years of college), completion of related medical certification program • Preferred: Telephone/call center experience • Preferred: Pre-registration and/or scheduling experience • Preferred: 2-3 years of customer service experience

Benefits

• Medical, dental, vision, disability, and life insurance • Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked. • 401k with up to 6% employer match • 10 paid holidays per year • Health savings accounts, healthcare & dependent flexible spending accounts • Employee Assistance program, Employee discount program • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. • For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.