Senior Product Manager - Core Experience

September 5

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Logo of TextNow

TextNow

Social Communication • Mobile Products • Software Development • Technology • Freemium Wireless Company

51 - 200 employees

Founded 2009

📡 Telecommunications

Description

• Develop and evolve a comprehensive user experience strategy to enhance the overall core user experience, aligning with company objectives and user needs. • Lead a technical pod Engineers, Design and business partners, fostering a culture of innovation, collaboration, and a relentless focus on customer-centricity. • Partner with our UX Research team, employ design thinking methodologies, and leverage data-driven insights to identify opportunities for simplification and differentiation in the app experience. • Utilize user feedback, analytics, and user behavior data to drive iterative improvements and maintain a user-centric approach throughout the product development lifecycle. • Collaborate cross-functionally with design, engineering, marketing, and other teams to drive the development and launch of new features and enhancements that create a seamless and unified user journey. • Develop and drive the product roadmap, communicate plans, progress, and challenges effectively to stakeholders at all levels, emphasizing the importance delivering value to our customers and a great experience. • Monitor key performance indicators (KPIs) and regularly assess the app's performance to identify areas for improvement, and optimization.

Requirements

• Creator of cool stuff with a track record of building and launching innovative products that drove business growth and that consumers love. • Brilliant Collaborator with at least 5+ years of experience as a Product Manager,2+ years focused on driving large scale initiatives that impact millions of consumers. • Someone who takes action and ownership and has a customer-first/customer obsessed mentality. • Respectfully candid with excellent and compelling communication skills. • A bold risk-taker and self-starter who has a problem-solving aptitude and inventive thinking skills. • Resourceful and scrappy to collect and analyze feedback from our customers, partners, and in-house teams to inform product strategy and find ways to expand product market reach. • B2C Mobile App experience is a plus. • Passion for providing a great user experience and building products and experiences that customers love.

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