Thanx
Thanx is the number one guest engagement platform designed to boost customer loyalty through personalized, exclusive, and on-brand experiences. Specializing in the restaurant industry, Thanx provides a suite of tools including mobile apps, CRM, marketing automation, and A/B testing to help restaurant brands engage with their customers without relying on traditional discounts. Their platform boasts advanced data services capturing significant customer purchase behavior, lending to impactful marketing and customer retention strategies. With a loyalty designer and comprehensive content management system, Thanx enables restaurants to constantly evolve their loyalty programs and maximize customer conversion and engagement metrics.
Customer Retention • Customer Satisfaction • Retail • Restaurants • Franchise Tools
Implementation Manager
April 3
Thanx
Thanx is the number one guest engagement platform designed to boost customer loyalty through personalized, exclusive, and on-brand experiences. Specializing in the restaurant industry, Thanx provides a suite of tools including mobile apps, CRM, marketing automation, and A/B testing to help restaurant brands engage with their customers without relying on traditional discounts. Their platform boasts advanced data services capturing significant customer purchase behavior, lending to impactful marketing and customer retention strategies. With a loyalty designer and comprehensive content management system, Thanx enables restaurants to constantly evolve their loyalty programs and maximize customer conversion and engagement metrics.
Customer Retention • Customer Satisfaction • Retail • Restaurants • Franchise Tools
📋 Description
• Thanx is a leading loyalty and guest engagement platform for restaurants. • Support the successful implementation, training and launch of all merchants with Thanx. • Manage all merchant deliverables during implementation, with a focus on thorough and timely follow up. • Manage integrated Thanx ordering experience and the relationship with ordering, POS, and agency partners during the implementation process. • Develop and lead C-suite presentations to set expectations and provide program recommendations. • Build and maintain strong client relationships as an expert advisor. • Train merchant teams to promote the program and increase customer engagement. • Proactively find ways to enhance and improve the onboarding process and Customer Success function.
🎯 Requirements
• 2 Years of software/B2B onboarding/implementation/project management experience • Robust experience owning and managing multiple complex projects at once • A BA/BS • An understanding of startup or face-paced environment and willingness to break through walls • Strong written and verbal skills and enjoy speaking to a crowd • Exceptional organizational skills and supreme attention-to-detail • A blended creative and analytical approach to problem-solving • Familiarity with conventional software - GoogleSuite and Excel (Basecamp, Airtable, Metabase, Salesforce, a plus) • Analytical skills and knowledge of SQL/Excel a plus
🏖️ Benefits
• We are proud to be an Equal Employment Opportunity company. • We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, or any other legally protected characteristics.
Apply NowSimilar Jobs
April 3
Responsible for implementing employee benefits administration systems for clients at World Insurance. Requires strong project management skills and client support.
April 3
Specializing in client implementation of regulatory tools for financial institutions remotely.
April 3
Responsible for onboarding clients with risk management tools at Ncontracts; requires strong project management skills.
April 1
Implementation Specialist at Ooma, coordinating onboarding for enterprise customers and providing technical support.
🇺🇸 United States – Remote
💵 $50k - $60k / year
💰 $5.1M Venture Round on 2015-05
⏰ Full Time
🟢 Junior
🟡 Mid-level
🛠️ Implementation Specialist
🚫👨🎓 No degree required
March 29
Work as an Implementation Consultant supporting K-12 districts through ERP implementation. Provide training and configuration recommendations for LINQ software solutions.
Discover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.