Thanx is the number one guest engagement platform designed to boost customer loyalty through personalized, exclusive, and on-brand experiences. Specializing in the restaurant industry, Thanx provides a suite of tools including mobile apps, CRM, marketing automation, and A/B testing to help restaurant brands engage with their customers without relying on traditional discounts. Their platform boasts advanced data services capturing significant customer purchase behavior, lending to impactful marketing and customer retention strategies. With a loyalty designer and comprehensive content management system, Thanx enables restaurants to constantly evolve their loyalty programs and maximize customer conversion and engagement metrics.
Customer Retention • Customer Satisfaction • Retail • Restaurants • Franchise Tools
January 4
Thanx is the number one guest engagement platform designed to boost customer loyalty through personalized, exclusive, and on-brand experiences. Specializing in the restaurant industry, Thanx provides a suite of tools including mobile apps, CRM, marketing automation, and A/B testing to help restaurant brands engage with their customers without relying on traditional discounts. Their platform boasts advanced data services capturing significant customer purchase behavior, lending to impactful marketing and customer retention strategies. With a loyalty designer and comprehensive content management system, Thanx enables restaurants to constantly evolve their loyalty programs and maximize customer conversion and engagement metrics.
Customer Retention • Customer Satisfaction • Retail • Restaurants • Franchise Tools
• Thanx is a leading loyalty and guest engagement platform for restaurants. • Thanx helps regional and national restaurant brands grow customer lifetime value with easy-to-use lifecycle marketing automations and innovative customer loyalty tools focused on access, status, and personalization over rote discounts. • We were named to Nation’s Restaurant News “2020 Power List” as one of the 50 most influential innovators in food-service. • Thanx’s proprietary credit card tokenization technology dramatically increases the volume and accuracy of purchase data which sits at the core of our CRM suite of tools and our app and web-based ordering experiences deliver industry-leading conversion and repeat purchasing. • Core to our success is a culture that has attracted some of the best talent from across the country; we are proud of incredibly strong employee tenure, track record of internal promotions, and impressive alumni network. We credit our cultural “core behaviors” with these accomplishments: Find A Way, Focus on What Matters, Say “Thanx” Genuinely, Welcome Diverse Perspectives, and Empathy Over Ego. • Architect and Develop Robust Software Solutions: Establish key architectural patterns or technology patterns that result in significant productivity gains for all of engineering and build well crafted, scalable, maintainable, and resilient software across the entire stack. • Owns best practices, patterns, and go-to technology: Apply leverage across the entire platform through a complete understanding of the entire platform business logic and a deep understanding of its architecture. • Collaborate and Share Expertise: Engage proactively in pull requests and spike documents, actively sharing insights and expertise to foster a collaborative team environment and drive continuous improvement. • Tech Debt Management: Collaborate with the team to systematically identify and mitigate technical debt, ensuring a sustainable and optimized software development process over time. • Learn and Grow: Stay updated on emerging technologies, tools, and best practices in software development.
• 10+ years experience as a developer working in large-scale, high throughput platforms with modern web frameworks, such as RoR, Django, or similar. • You’ve worked with modern front-end technologies, such as React, Angular, Typescript or similar. • Proven experience in planning and leading large projects involving multiple stakeholders. • Excellent communication skills. You must be able to collaborate effectively with teams in a remote environment, and discuss complex topics with technical and non-technical audiences.
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