THC123
THC123 is a specialized employment platform dedicated to the cannabis industry. They focus on helping businesses grow by connecting them with top talent in the field of marijuana-related jobs. THC123 offers a range of services including recruiting, staffing, and resources to support both employers and job seekers looking to advance their careers in the cannabis sector.
PEO Services • Staffing Services • Outsurced HR Services • Payroll Processing
Customer Service Representative
March 13
THC123
THC123 is a specialized employment platform dedicated to the cannabis industry. They focus on helping businesses grow by connecting them with top talent in the field of marijuana-related jobs. THC123 offers a range of services including recruiting, staffing, and resources to support both employers and job seekers looking to advance their careers in the cannabis sector.
PEO Services • Staffing Services • Outsurced HR Services • Payroll Processing
📋 Description
• Serve as the primary point of contact for customers, providing exceptional service and addressing inquiries in a timely manner • Escalate complex issues to the relevant authorities when needed • Guide clients in understanding the organization’s services • Proactively identify and resolve customer difficulties to prevent escalation • Provide accurate information and solutions to customer-related issues efficiently • Collaborate effectively with team members to ensure customer needs are met • Accurately maintain and update customer records within our database system • Identify and capitalize on opportunities to improve client satisfaction and loyalty • Engage with customers to build long-term relationships and ensure they feel valued
🎯 Requirements
• Computer, laptop, tablet, or smartphone required to perform work • Reliable internet connection (any secure connection is fine) • Able to work remotely with a flexible schedule • Prior experience in customer service is a plus, but not required
🏖️ Benefits
• Competitive compensation based on experience and full-time/part-time status • Health insurance options (for full-time positions) • Retirement investment matching program (for full-time positions) • Unlimited paid time off, including vacation, holidays, and flexible days • Remote work opportunities with a flexible schedule • Ongoing professional development and training • Access to all necessary work technology • Collaborative, supportive team culture with virtual connections
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🇺🇸 United States – Remote
💵 $77k - $100k / year
💰 $18M Series A on 2022-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
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