Business Support Project Manager

November 5

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senior care • home care • elder care • 24/7 daily care • Dementia Care

10,000+

Description

• Ensure direct leaders are informed of wins, opportunities, and challenges to executed shared deadlines proactively • Coach, train, and support the development of additional CI staff while also maintaining a student mentality agile enough to broaden personal knowledge by learning from peers • Consistently report action items, owners, and project statuses across the organization to ensure CI projects are broadly shared and communicated • Identify opportunities for improvement, define problems, determine root causes, develop solutions, test solutions, implement, stabilize and sustain improvements while engaging and coaching team members throughout the continuous improvement [CI] process • Work autonomously to lead change management across the organization, managing others upward and outward beyond their immediate team • Partner with leaders across the organization to calculate the benefits of CI initiatives by defining key metrics(s) • Lead the process of selecting, scoping, and prioritizing continuous improvement opportunities across the organization • Create project plans, timelines, critical paths, job aids, training material, workflow diagrams, and milestones to share across the organization • Provide hands on project management and coordinate multiple projects, including mergers and acquisitions • Apply the appropriate tools (e.g., Lean, Six Sigma) to complex business processes and implement solutions which provide positive performance and financial impact • Provide “Change Management” leadership to be proactive in anticipating, assessing, and addressing the needs of the business • Deliver consulting, coaching and advising services to associates. Provide consultation on the prioritized company-wide projects. • Conduct research and provide insights by gathering and analyzing data from various sources, such as surveys, assessments, curriculum, and policies, and create communication strategies to share information with company leadership • Recommends and operationalizes strategies that have a direct impact on mid- to long-term function or business area objectives • Works to influence others to accept team's view/practices and agree/accept new concepts, practices, and approaches • Provide leadership / mentoring / training to all levels of the organization with regard finance operations processes and strategies • Deliver significant and quantifiable continuous improvement and financial benefit across the organization • Lead quality assurance and user testing for system enhancements

Requirements

• Bachelor’s degree in engineering, Business, or Finance, with an advanced degree preferred, or equivalent business experience • 5+ years of experience in a process and/or systems improvement role • Experience developing process maps • Experience developing and maintaining project plans • Capability to manage and prioritize multiple projects, navigate challenges, and communicate changes • Well-developed quantitative and qualitative analytical and critical thinking skills • Leadership skills with the ability to influence and build a collaborative environment • Ability to influence management regarding matters of strategic importance to finance operations • Ability to deal with ambiguity and manage though challenges in a data driven approach • Self-motivated, resourceful and entrepreneurial, demonstrating willingness for learning and improvement • Ability to effectively present and communicate at the manager level • Certification in Lean and/or Six Sigma preferred • Skilled with the use of Microsoft and other business software applications such as Word, Excel, PowerPoint, Outlook, SAP, etc. • Experience in deploying successful Change Management

Benefits

• Medical/Dental/Vision Insurance • TouchCare VirtualCare • Life Insurance • Health Savings Account • Flexible Spending Account • 401(k) Matching • Employee Assistance Program • PTO Plan for Non-Exempt Employees • Flexible PTO Plan for Exempt Employees • Holidays and Floating Holidays • Pet Insurance