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• Monitor and manage comments and direct messages across all social media platforms. • Respond to messages and comments in a timely, professional manner. • Successfully transition social media engagements into long-term relationships. • Track emerging social media trends and continuously push for innovative strategies. • Track social media performance metrics, analyze data, and optimize strategies. • Ensure all communications follow the agreed-upon language and tone of the organization. • Coordinate with marketing and communications teams for aligned messaging.
• Passion for social media and a deep understanding of current social media trends, algorithms, and best practices. • Highly organized with excellent attention to detail, especially in tracking and managing communications across multiple platforms. • Proven experience in social media management or community engagement. • Strong written communication skills, with an emphasis on maintaining brand consistency and tone. • Ability to think strategically and identify trends that can be leveraged to enhance social media engagement. • Familiarity with social media management tools like Meltwater, Hootsuite, or similar platforms is a plus. • Interest in or experience with criminal justice reform or social impact programs is highly desirable.
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11 - 50
Manage social media community for TruePoint Communications’ brand clients.