Opportunity Global
Opportunity Global is a talent consultancy focused on preparing individuals for the future of work. They collaborate with organizations and charities to design programs that develop technical capabilities alongside essential human skills. Their offerings include programs on topics like Money & Mental Health, Understanding Menopause, Resilience, Intelligence Analysis, and Cyber Skills. Their goal is to create confident and capable candidates and promote life-long learning among populations.
Management training • Talent management • Employability coaching • Coaching • Leadership
Client Success Manager
November 10, 2024
Opportunity Global
Opportunity Global is a talent consultancy focused on preparing individuals for the future of work. They collaborate with organizations and charities to design programs that develop technical capabilities alongside essential human skills. Their offerings include programs on topics like Money & Mental Health, Understanding Menopause, Resilience, Intelligence Analysis, and Cyber Skills. Their goal is to create confident and capable candidates and promote life-long learning among populations.
Management training • Talent management • Employability coaching • Coaching • Leadership
📋 Description
• The role of a Customer Success Manager is critical for the success of our learning programmes and customer outcomes. • Drive engagement, onboarding and outcomes from client learning programmes. • Provide insights on client-to-business interactions, improve customer experience through support. • Analyze customer data to improve customer experience. • Help to find the right solutions for both the organisation and the client.
🎯 Requirements
• Impressive executive presence and communication abilities • Ability to create structure in ambiguous situations and design effective processes • Previous experience managing a portfolio of clients • Understanding of working with cross-functional teams (e.g. Sales, Product, Marketing, Services) • An understanding of the apprenticeship world from work or personal experience would be advantageous
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May 10, 2024
🇬🇧 United Kingdom – Remote
💰 $130M Private Equity Round on 2021-09
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🇬🇧 UK Skilled Worker Visa Sponsor
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