Clinical Bioinformatics Consultant

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Thermo Fisher Scientific

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Analytical Instruments • Laboratory Supply Chain Programs and eCommerce • Laboratory Equipment • Lab Services • Specialty Diagnostics

10,000+

Description

• Understand and support the needs of customers implementing Lab Developed Tests on the software/analysis for our Thermo Fisher Scientific / Ion Torrent / Oncomine™ product portfolio • Owning the implementation of assays and products / clinical solutions within customer sites • “Customer first” approach to troubleshooting clinical support issues • Responsible for improving customer value/satisfaction by aligning complex product solutions and services with key customer initiatives • Build and maintain relationships with key decision makers and/or potential influencers • Review and assist customers with analyses of their Ion Torrent data using Torrent Suite, Ion Reporter, Genexus and Oncomine™ Reporter software packages • Help customers design and conduct experiments to assist in evaluations of Ion Torrent / Thermo Fisher products • Promote new clinical product solutions at customer sites and at conferences/user meetings • Work in collaboration with the Oncology Sales Team and Thermo Fisher support partners to set up the best support strategy for each customer site • Build strong relationships with customers • Maintain consistent and structured communication with counterparts and articulate summarized communication to Manager on a periodic basis • Obtain successful adoption of the technology within all applied markets while investigating the potential of other applications and solutions both pre-clinically and clinically

Requirements

• Bachelor’s degree with two years experience, or a Masters Degree in Bioinformatics, Data Science, Computer Science or Information Systems preferred • Knowledge of molecular Oncology is required • Experience in bioinformatics application is required • Linux/Unix scripting and system management experience is strongly desirable • Hands-on experience with Python, Java is preferred • Previous experience as application specialist desirable (NGS experience desirable) • Excellent communication and influencing skills • Ability to understand and articulate complex scientific literature and use extensive complex clinical data as a key factor in the sales process • Strong drive for success • Medical background, laboratory experience, and/or managed care knowledge desirable skills • Understanding regulatory guidelines (CAP, CLIA, NYSDH, etc.)

Benefits

• Competitive remuneration• Annual incentive plan bonus• Healthcare• Range of employee benefits • A choice of national medical and dental plans, and a national vision plan, including health incentive programs • Employee assistance and family support programs, including commuter benefits and tuition reimbursement • At least 120 hours paid time off (PTO) • 10 paid holidays annually • Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave) • Accident and life insurance, and short- and long-term disability in accordance with company policy • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount