Managed Services Director - Network & Collaboration

March 11

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Thinkahead Consultant Psychologist Pty Ltd

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Thinkahead is a privately owned psychology firm working across both the clinical field of private practice as well as corporate consulting space.

Psychological Services • Corporate Training • Leadership Development Programs • Coaching • HR Consulting

1 - 10 employees

📋 Description

• AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. • At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. • We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. • We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. • AHEAD is searching for a Director of Managed Services (Networking & Collaboration) to be a part of our Managed Services team. Candidates are eager to learn, customer focused, an effective communicator, self-initiating and can perform most tasks without direct oversight. This position will report to and receive directions from the Managed Services Sr. Delivery Director. • We are seeking a highly skilled and experienced Director of Networking to join our Managed Service Provider (MSP) team. As the Director, you will be responsible for establishing and maintaining best practices around the supported infrastructure technologies that are core to our practice around Networking and Unified Communications. You will manage a team of network infrastructure engineers that will collaborate with internal teams, clients, and stakeholders to ensure the proper proactive care and maintenance of our customer systems, while providing expert technical guidance to our Engineers. This is a management role that requires expertise in staff development, networking, and strong communication skills.

🎯 Requirements

• Minimum of 10+ years of related experience • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience) • The ideal candidate has experience at a hands-on technical lead in addition to experience managing at a Director level • Extensive experience in data center technologies and support, dealing with multiple customer environments • Managed Services or Consulting experience preferred • Demonstrated ability to manage multiple people, activities, and priorities in a fast-paced environment • Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams • Strong technical knowledge of networking (Cisco) and next-generation firewalls (Palo Alto) • Relevant certifications (e.g., CCNP, JNCIP, FCP, PCNSE, VCP, VCIE or equivalent) are highly desirable • Strong analytical and problem-solving skills • A proactive and detail-oriented approach to work

🏖️ Benefits

• Medical, Dental, and Vision Insurance • 401(k) • Paid company holidays • Paid time off • Paid parental and caregiver leave • Plus more! See benefits https://www.aheadbenefits.com/ for additional details.