ServiceNow Business Process Consultant
October 22
Description
• Thirdera is looking for highly skilled Business Process Consultant to join our Latam team • Help enterprises unlock their business and customer workflows in the cloud through digitization and automation • Deliver workshops and demos, experts in one or more areas
Requirements
• Professional in technology areas such as System engineering, Electronical engineering or similar • 5+ years experience in process development, management, and improvement • Working on ServiceNow • Gathering requirements • Working on ITSM on ServiceNow • Knowledge & Experience on Agile Frameworks • Experience preparing and conducting software/process requirement gathering workshops for IT infrastructure projects • CMDB, IT Operations, Network infrastructure background • Previous experience in the analysis and design of operational, tactical, and strategic indicators (KPI's) of IT operational processes • Prototype/Wireframe design • Excel advanced • ITIL V3 or ITIL V4 • Scrum Product Owner Certification • Certification in COBIT, TOGAF, SIX SIGMA, LEAN • CSM • ITOM
Benefits
• Competitive compensation • Generous benefits • Professional and culturally diverse work environment • Work-life balance allows for remote working
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