Enterprise Technical Account Manager

3 days ago

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Managed IT Services • Complete Outsourced IT Services • Hosted Cloud Services • Help Desk Support • Onsite Engineering

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Description

• Dedicated liaison and technical program management expertise to empower enterprise clients. • Enterprise Technical Account Management Services are subscribed at the client level contingent upon client’s service composition. • Provide Recurring Account Reviews. • Establish program milestones, drive alignment towards a common vision, and execute on business & strategic goals. • Coordinate communications for alignment, understanding, and resolution of issues. • Ensure definition, alignment and focus on priority initiatives. • Discover and develop a deep functional knowledge of client’s business operations and goals. • Schedule & conduct technical business conversations in alignment with client’s business technology drivers.

Requirements

• College Degree with proven academic success or equivalent • Military Experience • 2+ years of account management or project management in a client facing role • Goal-Driven Solution Sales & Technology Aptitude • Excellent grammar, written and oral communication skills • Strong Organizational Skills • Experience and ability to develop a professional rapport, overcome objections and maintain influential demeanor both in person and over the phone