Senior Engineer - Cloud Deployment

14 hours ago

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Thrive

WebsiteLinkedInAll Job Openings

Managed IT Services • Complete Outsourced IT Services • Hosted Cloud Services • Help Desk Support • Onsite Engineering

201 - 500 employees

🔒 Cybersecurity

🏢 Enterprise

Description

•Senior Engineer of the Cloud Deployment team is responsible for deploying infrastructure-based Thrive Service Offerings •Expedite service activations through efficient task completion with a focus on customer service •Assist in mentoring and training less experienced engineers •Analyze and document an unfamiliar client/server environment while assessing the quickest path to deployment of services •Sets client expectations appropriately throughout the implementation process •Serves as a point of escalation for other Cloud Deployment Engineers •Assists in developing new Thrive standards for deploying services •Provides training to all service levels when new technologies are deployed •Work through the project process to drive deployments to a successful outcome •Creation of Technical Implementation Plans to identify any outage windows or potential risks •Complete project work in scheduled maintenance windows •Transition completed project work to support team with relevant documentation for long term maintenance •Communicate directly with customers on project plans, potential impacts and testing procedures •Demonstrate excellent time management skills to accomplish multiple ongoing projects •Deployment of IT Services Related (Backup and Disaster Recovery, Windows Server Roles, Hyper-V, Azure Workloads, public and private clouds)

Requirements

•Bachelor’s Degree, Technical Degree, or equivalent work experience •Excellent problem solver; able to prioritize and coordinate between tasks •3-6+ years of server deployment and migration experience •Self-motivated, has ability to work both independently and in a team environment •Experience troubleshooting network configuration and hardware issues •Knowledge and experience with Microsoft Server and Workstation Technologies •Excellent communication and customer service skills •Ability to articulate and convey technical information to non-technical individuals •Is available to work after hours when necessary •Ability to follow previously documented process while notifying management of variables that have not been clarified