Quality Assurance Coordinator

3 days ago

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Thyme Care

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oncology • cancer • care navigation • Palliative care • cancer care

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Description

• As a Quality Assurance Coordinator, you will review Care Team interactions with members and assess those interactions against quality standards. • You will identify quality trends and training needs to inform enablement materials for the Care Team. • You will assist with developing training resources for ongoing department education.

Requirements

• You’ve worked in service-oriented roles and have familiarity with quality auditing, coaching, and feedback. • You are persuasive and articulate, but you always start by listening. • You’ve experience with video software, Google Suite, Slack, and electronic health records, or are comfortable with learning new software applications. • A desire to learn how to use new technologies • You build repeatable, reliable, and efficient processes and are able to train others accordingly. • You are humble and proactively seek feedback from others.

Benefits

• We are committed to promoting health and well-being of all individuals. • This is a non-exempt, full time position. • Candidates who complete the interview process fit the role are eligible for the next available opening. • Employees are expected to be fully vaccinated against COVID-19.