Toast
Toast is a technology company that specializes in providing integrated software and hardware solutions for the restaurant industry. Their offerings include a comprehensive restaurant management platform that features point of sale (POS) systems, payment processing, online ordering, payroll management, and various operational tools designed to streamline restaurant operations. Toast's platform is tailored to meet the needs of diverse restaurant types, including quick service, full service, fast casual, fine dining, cafes, and food trucks. They also provide resources like industry insights and educational materials to support restaurant success.
Android Software • Point of Sale Software • Restaurant Technology • Fintech • SaaS
Zuora Administrator
February 28
🇺🇸 United States – Remote
💵 $96k - $154k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🖥️ Administration
🦅 H1B Visa Sponsor
Toast
Toast is a technology company that specializes in providing integrated software and hardware solutions for the restaurant industry. Their offerings include a comprehensive restaurant management platform that features point of sale (POS) systems, payment processing, online ordering, payroll management, and various operational tools designed to streamline restaurant operations. Toast's platform is tailored to meet the needs of diverse restaurant types, including quick service, full service, fast casual, fine dining, cafes, and food trucks. They also provide resources like industry insights and educational materials to support restaurant success.
Android Software • Point of Sale Software • Restaurant Technology • Fintech • SaaS
📋 Description
• Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. • You will be the primary internal system admin and support contact for Zuora Billing and will bring a solid understanding of Zuora applications, as well as experience with integrating Zuora applications with other systems. • Collaborate with stakeholders to understand project requirements and objectives related to Zuora Subscription Billing • Provide front-line support with regard to all aspects of business-facing applications and troubleshooting to diagnose, isolate, and resolve issues • Design, implement, and maintain configurations and customizations of Zuora applications to meet the evolving needs of the business team • Serve as internal SME and provide guidance on best practices, using domain knowledge and prior experience • Drive optimal solutions and demonstrate proactive initiative by identifying potential areas of improvement and proposing projects aimed at optimizing business operations • Maintain proper system access for user roles ensuring compliance with the segregation of duties • Responsible for the change management and release process of Zuora Billing • Maintain up-to-date knowledge of system functionality, customization, and integration
🎯 Requirements
• 3+ years of experience with Zuora Billing administration and configuration, including 3rd party integrations in complex environments • Experience supporting Zuora Billing modules: Customers, Product Catalog, Subscriptions, Billing & Invoicing, Payments and Taxes • Experience working in Zuora Billing administration: User access, HTML/PDF templates, Custom fields, Notifications/email templates, data interface integrations, Workflows and Reports • Knowledge of the full billing cycle, including Invoicing, Invoice Templates, Payment, and Payment Gateway configuration. • Understand Payment Gateways, Country Specific requirements, Refund, Chargeback, Cancellation, and Network Tokenization • Experience working in Zuora sandbox, including deployment across multiple environments • Ability to work independently with minimal guidance as well as collaboratively with cross-functional teams
🏖️ Benefits
• Competitive compensation and benefits programs • Flexibility to meet changing needs
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