Touch Support, Inc. & SNF Back Office is a company specializing in outsourced support services and cloud strategy, focusing on enhancing customer satisfaction and building strong client relationships. The company integrates into other businesses to optimize workflows and improve customer service processes with the help of skilled personnel, business process optimization, and real-time data analysis using VisX Analytics. Their services aim to boost client workflow and customer satisfaction, providing seamless integration so clients' customers do not notice their presence. They also offer financial services expertise, optimizing bookkeeping, accounting, and billing services, contributing to smarter strategic decision-making and improving customer engagement and brand loyalty.
End-User Help Desk Services • Public & Private Cloud Computing • System Administration • Disaster Recovery • Managed Infrastructure
January 14
Touch Support, Inc. & SNF Back Office is a company specializing in outsourced support services and cloud strategy, focusing on enhancing customer satisfaction and building strong client relationships. The company integrates into other businesses to optimize workflows and improve customer service processes with the help of skilled personnel, business process optimization, and real-time data analysis using VisX Analytics. Their services aim to boost client workflow and customer satisfaction, providing seamless integration so clients' customers do not notice their presence. They also offer financial services expertise, optimizing bookkeeping, accounting, and billing services, contributing to smarter strategic decision-making and improving customer engagement and brand loyalty.
End-User Help Desk Services • Public & Private Cloud Computing • System Administration • Disaster Recovery • Managed Infrastructure
• Prepare and submit all billing and invoicing • Input accounting data into the accounting system • Prepare and reconcile bank deposits, reconciling cash • Record AP and AR transactions and cash posting • Maintain precise records of all incoming payments • Verify the validity of account discrepancies by obtaining and investigating information • Research, negotiate, and reconcile chargeback and third-party claims • Review and entry of financial documentation such as invoices, bills, accounts payables, and accounts receivable • Review of bank and credit card transactions • Processing business expenses • Managing day-to-day transactions • Liaising with customers and vendors as and when required • Close invoices (payments and other closure methods) • Perform additional job-related tasks assigned by the employer
• Proficient and confident with the English language (B2, C1, C2) • Basic computer skills and are capable of comprehending new software easily • Eye for detail and thorough in the review of documentation • Highly organized, ability to prioritize tasks, and can multitask • Works well as a member of a team but also individually without supervision • Able to follow instructions and meet deadlines as defined by senior colleagues, supervisors, and management • Ability to work US working hours (local evening hours)
• Initial and ongoing training and mentoring • Clear promotional path with competitive salary increases • Supporting Team Lead and supervisor in the US • Great teamwork environment! Even though we work from home, our team is firmly connected at any given moment to ensure everyone feels a part of the team • Constant communication with English speakers
Apply NowNovember 19, 2024
Seeking a Financial Analyst to support fractional CFO services for subscription-based companies. Role includes financial analysis, modeling, and reporting.
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