Touch Support, Inc. & SNF Back Office
End-User Help Desk Services ā¢ Public & Private Cloud Computing ā¢ System Administration ā¢ Disaster Recovery ā¢ Managed Infrastructure
201 - 500
Junior IT Support Specialist
7 hours ago
šµš Philippines ā Remote
ā° Full Time
š¢ Junior
š» IT Support
š«šØāš No degree required
Touch Support, Inc. & SNF Back Office
End-User Help Desk Services ā¢ Public & Private Cloud Computing ā¢ System Administration ā¢ Disaster Recovery ā¢ Managed Infrastructure
201 - 500
Description
ā¢ Respond to and resolve customer questions through chat, email, and telephone calls ā¢ Assist in onboarding and supporting customers ā¢ Help customers with technical and billing-related questions ā¢ Act as a customer advocate ā¢ Increase customer satisfaction and build loyalty
Requirements
ā¢ Excellent communication skills in the English language ā¢ High school degree ā¢ Interest in developing a career in Linux system administration or Windows system administration ā¢ Solution-oriented mindset ā¢ Passion for working with people ā¢ Readiness to learn quickly ā¢ Ability to work in shifts
Benefits
ā¢ Work from home ā¢ Learning from scratch ā¢ Clearly defined promotional path ā¢ Further development with company-paid certifications ā¢ Great teamwork environment
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