Junior IT Support Specialist

December 4, 2024

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Logo of Touch Support, Inc. & SNF Back Office

Touch Support, Inc. & SNF Back Office

End-User Help Desk Services • Public & Private Cloud Computing • System Administration • Disaster Recovery • Managed Infrastructure

201 - 500 employees

Founded 2003

☁️ SaaS

🤝 B2B

💸 Finance

Description

• Respond to and resolve customer questions • Assist in onboarding and educating customers • Help and guide customers with technical and billing-related questions • Act as a customer advocate • Increase customer satisfaction

Requirements

• Excellent communication skills in the English language • High school degree • Interest in developing a career in Linux system administration, Windows system administration, or troubleshooting • Solution-oriented mindset • Passion for working with people and helping them • Readiness to learn quickly • Ability to work in shifts in your local time.

Benefits

• Work from home • Learning from scratch • Clearly defined promotional path • Company-paid certifications • Great teamwork environment!

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