Salesforce Solution Engineer

3 days ago

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Traction Rec

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 Non-profit

☁️ SaaS

🌍 Social Impact

Description

• Lead discovery sessions with prospective customers to elaborate further on organizational goals and objectives in regard to digital change/transformation • Leverage people, process, and technical delivery to add to value to the sales cycle • Leverage deep business understanding to identify challenges, diagnose issues, provide insights and recommendations, and develop proactive solutions to solve business objectives internally and externally • Responsible for driving deeper level technical requirements by leading discoveries during sales process to scope and estimate the projects • Architect technical and business solutions to match client needs • Support statement-of-work creation and estimation process • May demo/build a proof of concept based on customers’ business requirements to demonstrate feasibility of the platform, sometimes requiring rapid prototyping and/or solution demo for client. • Develop, present, and deliver high impact demonstrations of Traction Rec and Salesforce solutions • Work with external sales and executive leaders • Clearly articulate the benefits of potential solutions to all client levels up to "C" level executives • Manages initiatives to simplify, standardize, and improve accuracy for our Presales process, focusing on scalability • Works with team members to solve complex problems as required • Partners with cross-functional team key stakeholders as a strategic liaison for the Presales team • Partner with engagement team to ensure growth, adoption, and success of our customers • Act as a subject matter expert to support professionals, services engagements, and client system migration projects • Become a trusted advisor for new and existing clients • Travel to clients or events (Must be able to travel in Canada and US, without restriction)

Requirements

• 3+ years of experience creating solutions on the Salesforce.com platform • Strong business acumen combined with an understanding of infrastructure technologies and SaaS technologies and solutions • Experience partnering with stakeholders to match business requirements to technology solutions • Experience teaching or demonstrating the impact of technology to business stakeholders; experience as a Solution/Sales Engineer or similar experience working to deliver projects using the Salesforce platform with significant exposure working directly with customers to ideate and estimate solutions • Salesforce Admin Certification, with 1 or more additional Salesforce certifications such as Nonprofit Cloud Consultant, App Builder, Experience Cloud Consultant preferred • Ability to build strong relationships and drive conversations with C Level executives as well as staff at all levels and external stakeholder • Excellent time management and prioritization skills; ability to multi-task with ease • Embraces a solution oriented mindset; sees challenges as opportunities to solve, not problems to overcome • Proven ability to make sound decisions independently • Project or program management experience an asset