Traction Rec
Traction Rec is a company that empowers nonprofit community centers through the use of an industry-leading member management CRM built on Salesforce. Traction Rec helps organizations like YMCAs, JCCs, and Boys & Girls Clubs enhance their community engagement by providing technology solutions for membership management, child care, fundraising, and facility management. Their goal is to support these organizations' operations and leadership by simplifying workflows and providing actionable insights to drive revenue and improve organizational impact.
Salesforce Solution Engineer
December 9, 2024
Traction Rec
Traction Rec is a company that empowers nonprofit community centers through the use of an industry-leading member management CRM built on Salesforce. Traction Rec helps organizations like YMCAs, JCCs, and Boys & Girls Clubs enhance their community engagement by providing technology solutions for membership management, child care, fundraising, and facility management. Their goal is to support these organizations' operations and leadership by simplifying workflows and providing actionable insights to drive revenue and improve organizational impact.
📋 Description
• Lead discovery sessions with prospective customers to elaborate further on organizational goals and objectives in regard to digital change/transformation • Leverage people, process, and technical delivery to add to value to the sales cycle • Leverage deep business understanding to identify challenges, diagnose issues, provide insights and recommendations, and develop proactive solutions to solve business objectives internally and externally • Responsible for driving deeper level technical requirements by leading discoveries during sales process to scope and estimate the projects • Architect technical and business solutions to match client needs • Support statement-of-work creation and estimation process • May demo/build a proof of concept based on customers’ business requirements to demonstrate feasibility of the platform, sometimes requiring rapid prototyping and/or solution demo for client. • Develop, present, and deliver high impact demonstrations of Traction Rec and Salesforce solutions • Work with external sales and executive leaders • Clearly articulate the benefits of potential solutions to all client levels up to "C" level executives • Manages initiatives to simplify, standardize, and improve accuracy for our Presales process, focusing on scalability • Works with team members to solve complex problems as required • Partners with cross-functional team key stakeholders as a strategic liaison for the Presales team • Partner with engagement team to ensure growth, adoption, and success of our customers • Act as a subject matter expert to support professionals, services engagements, and client system migration projects • Become a trusted advisor for new and existing clients • Travel to clients or events (Must be able to travel in Canada and US, without restriction)
🎯 Requirements
• 3+ years of experience creating solutions on the Salesforce.com platform • Strong business acumen combined with an understanding of infrastructure technologies and SaaS technologies and solutions • Experience partnering with stakeholders to match business requirements to technology solutions • Experience teaching or demonstrating the impact of technology to business stakeholders; experience as a Solution/Sales Engineer or similar experience working to deliver projects using the Salesforce platform with significant exposure working directly with customers to ideate and estimate solutions • Salesforce Admin Certification, with 1 or more additional Salesforce certifications such as Nonprofit Cloud Consultant, App Builder, Experience Cloud Consultant preferred • Ability to build strong relationships and drive conversations with C Level executives as well as staff at all levels and external stakeholder • Excellent time management and prioritization skills; ability to multi-task with ease • Embraces a solution oriented mindset; sees challenges as opportunities to solve, not problems to overcome • Proven ability to make sound decisions independently • Project or program management experience an asset
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