Technical Account Manager

September 25

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Transmit Security

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201 - 500

💰 $543M Series A on 2021-06

Description

• Transmit Security gives businesses the modern tools to build secure digital identity journeys. • Looking for a Technical Account Manager for post-sales technical excellence. • Build key customer relationships and drive solution adoption. • Ensure customer success and ROI through strategic engagement.

Requirements

• Demonstrated technical leadership in B2B SaaS Customer Success, Solution Engineering, Technical Account Management, or services/support positions. • Previous experience leading and building out Technical Account Management, Customer Success, and/or Solution Engineering teams, processes and procedures is a plus, and strongly preferred. • Demonstrated ability to develop and nurture executive level relationships within customer organizations, as well as internal. • A track-record of successfully working with all levels of cross-functional internal teams leading technical projects and resources. This role will require light Project Management skills, demonstrated experience is a plus. • Deep and proven technical knowledge in Risk/Fraud and Identity and Access technologies - SSO, SAML Federated Identity, OAuth, OIDC, RBAC, REST APIs, Certificates and Management (trust chain), Identity Orchestration, WebAuthn (FIDO2 Passkeys). • Technical awareness of AWS, Azure, GCP cloud architectures and OpenShift and Kubernetes frameworks. • Technical curiosity to learn new bleeding edge technologies and platforms, and apply this knowledge to support customers in their journey with Transmit. • Strong communication/presentation skills within all levels of management. • Experience developing, executing and driving adoption of key strategic initiatives across cross-functional teams. • Strong organizational skills and the ability manage competing priorities with minimal supervision. • Agility to adapt to quickly changing technical, business and market needs. • Willingness to travel as needed to support customer engagements in EMEA (up to once a month).

Benefits

• Competitive salary. • Comprehensive benefits package including health, dental, and vision insurance. • Dynamic and collaborative work environment with a focus on innovation. • Flexible work arrangements and remote work options.