Technical Account Manager- West

August 28

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Vectra AI

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Vectra® is a cybersecurity leader in threat detection and response.

Network threat detection and response. • cybersecurity • Threat Detection • Ransomware prevention • Ransomware protection

501 - 1000

Description

• Play a pivotal role in fostering strong relationships with enterprise customers • Understand unique business needs and provide tailored guidance to maximize cybersecurity solutions value

Requirements

• A solid understanding of network security, enterprise software, and cybersecurity best practices • Minimum of 5 years of experience in a customer-facing role, preferably within enterprise subscription-based vendors • Proven track record of successfully supporting high-touch enterprise customers • Familiarity with security product lines (firewalls, sandboxing, SIEM, forensics) • Understanding of TCP/IP, DNS, VPN, and SSL technologies • Strong project management skills with a focus on detail and execution • A passion for delivering exceptional customer experiences and driving business outcomes • Proven ability to establish and maintain strong relationships with C-level executives • Excellent written and verbal communication skills, including strong presentation abilities • Strong analytical and problem-solving skills to identify opportunities and address challenges • Relevant Bachelor's degree, preferably in computer science or a related field

Benefits

• Competitive base pay • Incentive plan eligibility • Participation in the employee equity plan (stock options) • Health care insurance • Income protection / life insurance • Access to retirement savings plans • Behavioral & emotional wellness services • Generous time away from work • Comprehensive employee recognition program