credit and information management • big data • information technology • lending data • identity
November 23
credit and information management • big data • information technology • lending data • identity
• Analytical skill: Ability to interpret and analyze a variety of different kinds of business information; Ability to identify, articulate, and solve complex problems based on submitting business unit needs and local governmental regulations; Ability to determine when to escalate issues • Multitasking skill: Ability to perform multiple tasks and produce high quality completed work on consistent basis • Decision making skill: Independent judgment, and discretion to render membership approval/declination with little oversight by Supervisor/Manager. • Psychological skill: Ability to maintain focus, flexibility, organization and adjust to continual reprioritization without necessary direction/input from supervisor/manager; Strong attention to detail; Attentive and responsive to fast-paced turn time requirements • Interpersonal and Communication skill: Excellent customer service skills; Strong verbal and written communication skills; Professional Interaction with internal business unit team members and/or external business officers • Technical skill: Proficient to advanced office computer skills; Ability to navigate on the web securely and within terms of such website • Exceptional communication skills both verbal and written • Strong follow-up and teamwork skills; forward thinking and consistently takes initiative to broaden knowledge and skills • Possess & display the skill set & abilities to be identified and known as a Subject Matter Expert in the areas of Credentialing
• BA/BS in business or finance or related field • Prior professional work experience required: 5+ years • Performance of due diligence examination and or investigation on more complex cases. • Authentication of end users permissible purpose/authorized uses based on local government regulations and laws. • Assessment of certified intended use of services and or products requested on more complex customers. • Examination and investigation via Third Party tools and/or resources; as well as research of online resources that can be used as compensating resource equivalent to third party tools and/or resources. • Provide support to the Lead/Manager with various departmental initiatives • Support internal partners providing guidance and procedural updates specific to credentialing processes. • Document and maintain departmental processes. • Provide support to the Team for QA accountability and assist the QA Team with questions or clarification on the QA process for Credentialing
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