Principal Customer Success Manager
5 days ago
🇺🇸 United States – Remote
💵 $130k - $145k / year
⏰ Full Time
🔴 Lead
🏆 Customer Success
🗽 H1B Visa Sponsor
Description
• Responsible for driving customer loyalty and adoption of Trellix Solutions • Develop trusted advisor relationship with key stakeholders • Handle escalations of deployment or customer productivity issues • Identify risks to customer achieving desired outcomes
Requirements
• 7+ years of customer engagement and account management experience • Strong customer orientation with the ability to manage complex projects • Outstanding communication skills • Ability to build and maintain valuable relationships • University degree or equivalent experience
Benefits
• Pension and Retirement Plans • Medical, Dental and Vision Coverage • Paid Time Off • Paid Parental Leave • Support for Community Involvement
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