Senior Account Executive - Social Media Community Manager

October 20

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TruePoint Communications

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digital marketing • public relations • social media marketing • events • media relations

11 - 50

Description

• provide strategic direction and leadership in building the agency’s Social Media practice • develop and present strategies, plans, content, campaigns and measurement reports • successfully plan and execute digital marketing programs that generate meaningful results • provide client counsel on how to achieve digital media goals • successfully manage reactive client issues and create processes to ensure client account success • conduct social listening, content creation, community management, analytics; handle reactive reputation scenarios; manage a brand’s content across social networks • build and provide standardized reporting and counsel for each client • proactively identify and pursue opportunities to grow existing client accounts • oversee client budget, tracking, billing and communications; ability to run accounts profitably • track/enter time with precision on a day-to-day basis • effectively maintain a monthly expense report and reconciliation • understand and facilitate purchase order process; initiate and track vendor billing accurately • participate in new business development with research and drafting plans

Requirements

• Bachelor's degree; 4-6 years related professional agency experience preferred • ability to ensure best practices and high quality of deliverables • strategic thinking; ability to generate new ideas to support client and agency needs and objectives • passion for industry; proactively educates team and clients on trends, channels and tools • professional experience using social media platforms (publishing, listening analytics) • professional experience using enterprise publishing and listening tools; being adept at Sprinklr is a significant plus • detail-oriented and dedicated; proactive and enthusiastic with an ability to juggle multiple tasks and meet deadlines; a quick learner • strong communication skills, both written and verbal; exceptional attention to detail • ability to work remote, flexible schedule (some nights, weekends and holidays); holidays recognized with paid time off • may require travel

Benefits

• competitive health benefits with concierge service • profit-sharing bonus plan • 401K with competitive matching • consistent professional development • annual agency development summit Camp TruePoint • every five years sabbatical