Social Media Community Manager

October 20

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TruePoint Communications

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digital marketing • public relations • social media marketing • events • media relations

11 - 50

Description

• Join an award-winning team focused on community management and digital marketing • Set clients’ social and community management strategies and deliver high-impact results • Support clients' business, marketing, and communications goals with a data-driven, high-impact approach • Engage and develop our team, managing professional growth, expectations, recognition, and feedback • Create engaging copy, FAQs, and real-time content for optimal community engagement • Deliver high-value client counsel and recommendations • Stay updated on industry trends and incorporate innovative practices into community management • Manage key metrics and financials such as scopes, utilization, budgets, and critical client success indicators

Requirements

• Must have 5-10 years of experience in community management (no exceptions) • Additional experience in social media, paid marketing, and other areas of digital marketing are a bonus • Have professional experience using enterprise publishing and listening tools • Being adept at Sprinklr is a significant plus • Previous management and leadership experience required, along with a track record of mentoring and developing direct reports • Must be an expert in community management/social care and brand building • Be a detail-oriented, proactive, organized, caring, innovative, communicative, and data-driven leader that’s willing to go the extra mile • Demonstrate the ability to write creatively, flexibly, and entertainingly, delivering information in a clear, concise, influential, and inspirational manner • Lead and consistently engage in new business outreach

Benefits

• competitive health benefits with concierge service • profit-sharing bonus plan • 401K with competitive matching • consistent professional development • annual agency development summit Camp TruePoint • every five years sabbatical