After Hours Customer Service Representative

5 days ago

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TrueSource, LLC

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Docks • Doors • Security Grilles • Locks • Glass & Board-Up

201 - 500 employees

🏢 Enterprise

Description

• Responsible for providing quality and efficient customer service to Customers. • Facilitate outstanding customer relations; provide thorough account knowledge; and strong teamwork, problem resolution, and time management skills. • Promote both internal and external confidence in the services we provide.

Requirements

• High School or GED diploma required • 1-3 years experience in customer service roles utilizing Salesforce or similar CRM applications preferred • Excellent written communication skills; attention to detail, data accuracy and speed • Ability to navigate multiple technology systems • Customer service orientation • Adaptability in a fast-paced changing environment • Ability to multi-task • Knowledge of Microsoft Office products including Excel, Outlook, and Word

Benefits

• Competitive pay – Plus incentive opportunities! • Full benefits package that starts day one – Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage. • 8 paid holidays • PTO - FT Employees receive 96 Hours of PTO Annually • Training and mentoring – Learn from our experts in the industry • Advancement opportunities