Sales Manager - Diabetes and Metabolic Health

September 17

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Eli Lilly and Company

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Pharmaceutical Development • Pharmaceuticals • Biotech • Biopharmaceuticals

10,000+

Description

• Engaging and indirectly leading sales representatives • Responsible for the execution of customer facing activities and delivering unparalleled customer experience in Belgium & Luxembourg • Achieve optimal results on a national level by understanding the regional differences, setting priorities, effectively analyzing, and being able to remove roadblocks for the team • Implement the plan, monitor execution and results, and adapt when needed to accomplish business objectives • Organize meetings/group learning experiences and ensure follow-up of the taken actions • Evaluate and help in the development of the members of the sales team on soft skills and capabilities (selling skills, product knowledge, territory management, multichannel mix, etc.) • Deliver exceptional customer experiences with the team • Understand marketing strategy, brand strategies and SPP techniques • Embrace multichannel touchpoints by salesforce by actively integrate and stimulate digital activities and touchpoints • Optimize the channel mix when defining the sales action and implementation plans • Ensure compliance to the sample management process • Ensure identification and notification towards the concerned internal services, of the adverse events, complaints or counterfeiting, encountered. • Ensure execution of the customer feedback surveys and install a customer focused mindset within the sales team • Be the intermediate contact person between professional health care associations and marketing when needed and requested, especially in the context of cross industry initiatives (sponsorships, congresses, …)

Requirements

• Master’s or bachelor’s degree in Business, Marketing or related fields with special interest in health/health care • Successful experience in managing and developing direct reports in a commercial setting with a minimum of 3 years of pharmaceutical sales experience • “Achieve results with people” is your basic internal driver • Very strong communication and interpersonal skills • Drive for continuous improvement, fed by strong analytical and problem-solving attitude • Ability to make an impact and influence others • Customer oriented and having the capacity to hold high level exchanges with customers • Digitally savvy • Fluent in Dutch, French and English