Director of Product - Customer Acquisition & Growth
October 31
Description
• TrustedHousesitters is a global pet care travel exchange focused on connecting pet owners with sitters. • We're seeking a Director of Product, Customer Acquisition & Growth to drive customer strategy. • The role requires experience in product management with a focus on customer acquisition and growth strategies. • The company retains a HQ in Brighton for collaborative working and in-person meet-ups.
Requirements
• 8-10+ years of experience in product management with a strong focus on SEO, growth channels, and customer onboarding in a top business-to-consumer (B2C) growth company. • Proven track record of developing and executing successful SEO and CRM strategies in international markets. • Deep understanding of customer needs and behaviour, with experience improving user experience and customer journeys that lead to conversion and activation. • Experience working with cross-functional acquisition and growth teams in a fast-paced, well known B2C global company. • Strong understanding of growth marketing techniques, customer acquisition strategies, and funnel optimisation. • Deep understanding of SEO best practices, search engine algorithms, and ranking factors. • Strong analytical skills and data proficiency. Experience with MarTech and ProdTech including Amplitude, Mode, Braze, and Google Analytics. • Strong project management skills, with experience leading cross-functional teams/squads and managing multiple initiatives. • Product-Led Growth: Experience working in or directing product-led growth initiatives. • Proven ability to line manage and mentor product managers, guiding them to success while fostering their professional growth.
Benefits
• Fully remote work • Discretionary 10% annual bonus scheme • Generous equity options • 25 days holiday annually plus bank holidays and Christmas to New Year closure • Pension scheme: 5% from you as an employee and 3% from TrustedHousesitters • Premium TrustedHousesitters pet owner and sitter membership. This includes benefits like airport lounge passes, sit cancellation insurance, and home and contents insurance for sits for you • X5 premium memberships for your friends and family each year • Our team have an unlimited housesitting allowance, can work remotely from their sits, and are eligible to £500 per year towards travel costs • £200 annually towards home office equipment • Access to Spaces (co-working) Locations across the globe • Monthly working from home stipend • Macbook • Find a rescue pet to join your family and we’ll cover the adoption fees, as well as paternity to help any pet settle into their new home. • We host a quarterly all-expenses paid meet-up and will fund team events (remote or in person) throughout the year • We can cover costs of personal development resources, and have a regular time set aside for personal development • Bupa Health Insurance and Dental Insurance plan • SimplyHealth Healthcare Cash plan • Trusted Giving scheme - employee volunteering via Onhand and employee giving via Tyve • Weekly virtual yoga sessions • Brighton Bikeshare • Recruitment Referral Bonus
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